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Report: #475513

Complaint Review: Norwegian Cruise Line - Internet Nationwide

  • Submitted:
  • Updated:
  • Reported By: Bald Knob Arkansas
  • Author Confirmed What's this?
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  • Norwegian Cruise Line ncl.com Nationwide U.S.A.

Norwegian Cruise Line BIG RIPOFF Alaska internet

*General Comment: How does this constitute a Rip Off by NCL?

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We just got back from a cruise to Alaska. It was a disaster. The food was cold every time we ate. The chocolate bar was terrible, very bitter chocolate.
I found hair in the food.

Kids were running up and down the halls and in the resturants. They bumped into me three different times. I talked to the personnel and they said there wasn't anything they could do about it. They had two decks for activities for kids. I don't understand why they let them run in the hallways and in the resturants. I have an artificial hip and had they knocked me down it would have been a disaster for I can't have any more surgery so I would be in a wheelchair the rest of my life.

Our room attendent was very helpful and nice and kept our room very well. He was the only one that even acted like he wanted to help us.

We will never travel with Norwegian again. This was our second cruise with them. The first one was wonderful. Do not sail on the Norwegian Pearl.

The entertainment was not preferable for a family oriented entainment. The comedian was very vulgar.

Carolyn
Bald Knob, Arkansas
U.S.A.

This report was posted on Ripoff Report on 08/01/2009 07:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/norwegian-cruise-line/nationwide/norwegian-cruise-line-big-ripoff-alaska-internet-475513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

How does this constitute a Rip Off by NCL?

AUTHOR: SmarterThanMost - (USA)

POSTED: Saturday, August 14, 2010

Carolyn:

It's quite refreshing to read a report by someone who actually is capable of putting together a sentence in English, but sadly, you're confusing RIPOFF REPORTS with WHINING REPORTS. 

The spirit of RIPOFF REPORTS is to post legitimate complaints about businesses that employ deceptive and illegal tactics to steal money away from unsuspecting customers.  Your complaints - however - don't come close approaching anything legitimate.  Instead, they're pedantic, petty, and narcissistic.

You claim that the food you ate was cold each time you ate.  Seriously?  All 25 - 40 meals and snacks?  Every single time?  So, you're somehow disabled in that you couldn't tell the difference between hot and cold food at one of the two, full-deck buffets?  (Cold food usually lacks certain characteristics, such as rising steam, or feeling hot to the touch.)  You claim you were never in a position to actually make that highly complex temperature determination yourself?  We're to understand that wherever you were on the ship, food was just magically plunked down in front of you, and it was always cold? 

Then, you complain about - of all things - free chocolate.  Do you know what a chocolate bar is?  It's not an American invention, Carolyn.  A true chocolate bar is comprised of many different types of chocolates, not just the typical sugar-loaded milk-chocolate so familiar to the narrow American palette. 

Complaining that the chocolate bar was terrible because the chocolate was bitter is like complaining about a sushi bar because none of the fish were cooked.  NCL is not an American company, and it caters to an international set of passengers.  Perhaps you should get out of Arkansas a bit more often.

If kids are running into you, whether you're on board a ship, at an amusement park, a baseball game, or just walking down the street, that's a reflection on poor parenting, and not, as you allege, apathy on the part of the crew.  I can only imagine some poor crewman's reaction as you stopped them in the foyer, pointed to an empty hallway and demanded that they should do something about running children.  What did you expect them to do, pull out cattle prods?

Do you seriously believe that the crew hadn't already, possibly several times, spoken to parents about running children? Do you seriously believe that responsibility for children doesn't lie with their apathetic and entitlement mentality parents?  After the crew spoke to these parents, was it your expectation that they systematically started throwing each running child off the side of the boat or perhaps locking them in the brink?  And - if critical thinking isn't outside your abilities - how many stuffy parents of bratty children complained because someone in the crew had the AUDACITY to say anything about their perfect, angelic, children?

Further, did you think that kids are going to stop being kids because of your recent hip replacement?  Would wearing a large sign, ala "Baby on Board" warning everyone around you about your new hip have been helpful, or do you think that NCL was negligent and thoughtless for not having the foresight of making an announcement on the public address system to that effect? 

Perhaps;

'LADIES AND GENTLEMEN, THIS IS THE CAPTAIN SPEAKING.  ONE OF OUR PASSENGERS, CAROLYN BALD FROM KNOB, ARKANSAS HAS JUST HAD RECENT HIP REPLACEMENT.  ALL PARENTS ARE THEREFORE REQUIRED TO STRAP THEIR CHILDREN IN THEIR ROOMS.  CHILDREN NOT STRAPPED IN THEIR ROOMS WILL BE SYSTEMATICALLY THROWN OFF THE SHIP."

How does any of these petty complaints constitute a ripoff?  How was NCL deceptive?  How did this extort or wrongly charge you?  And why would you use this type of forum to post such utterly frivolous and self-serving complaints?  This lugubrious banter would be better served on Cruise Critic.  Not here.

Finally, Carolyn, when - ever - is stand up comedy suitable for the whole family?  When - ever - is vulgarity NOT part of stand up comedy anywhere?  If that type of entertainment offends you, I strongly suggest that you spend the rest of your days in Branson, Missouri where the most off color humor is the checkered shirt worn by the banjo player. 

I'm very glad to read that you'll never cruise NCL again.  People like you with your painfully unrealistic, entitlement mentality and nit-picky hyper-expectations drive me crazy, because I always end up sitting at the next table from you and have to listen to your constant complaining.  For that reason alone, I'm picking NCL fully confident that one less chronic complainer will be on board.



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