Complaint Review: Ntelos - Morgantown West Virginia
- Ntelos Morgantown Mall Rt. 19 Morgantown, West Virginia U.S.A.
- Phone: 304-319-1162
- Web:
- Category: Cellular Phone Companies
Ntelos provide no service. won't refund money. Morgantown West Virginia
*Consumer Suggestion: The best in the country
*Consumer Suggestion: Information , call or write the following
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Ntelos claims to provide nationwide coverage but actually provide anything but nationwide coverage. In fact they don't even cover all of Morgantown, WV the town in which I signed up for the service. Furthermore they don't cover alot of Major cities that are clearly on thier map of coverage.
Another scam they are running is this. When I signed up for service I asked about moving to another state and wheather I would have to sign up for another plan and so on... I was told that the area I was planning on moving to was not covered by thier service and I could bring them a utility bill with my name and new adress on it and they would cancel the service and drop the eary Term. fee. Well they didn't drop the fee, and they also claim to now cover the area in question (Wash. D.C.). They don't cover the area though.
I would like to know what makes this complany think they have nationwide coverage. They lie about thier early termination policy, They lie about thier coverage area, and they use this to try and sell service upgrades. This is a VERY dishonest company.
Jason
morgantown, West Virginia
U.S.A.
This report was posted on Ripoff Report on 11/20/2003 06:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ntelos/morgantown-west-virginia-26506/ntelos-provide-no-service-wont-refund-money-morgantown-west-virginia-72601. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
The best in the country
AUTHOR: Josh - (U.S.A.)
SUBMITTED: Wednesday, April 11, 2007
In response to no service. Actually, I have been with Ntelos for the last 3 months and they definitely have better local and nationwide coverage than any other provider in the Morgantown area. Trust me I have been with the other 2. Not to name names. I was just curious if you ever got the money refunded when moving out of the area or if they finally gave you the coverage in the DC area you were wanting. Thanks.

#1 Consumer Suggestion
Information , call or write the following
AUTHOR: Christopher - (U.S.A.)
SUBMITTED: Thursday, November 20, 2003
Call or write the following ASAP:
General Customer Service:
Available 24 Hours
401 Spring Lane, Suite 300
Post Office Box 1990
Waynesboro, VA 22980
1-877-4NTELOS -or- 1-877-468-3567
If that doesn't work file a complaint with the West Virgina PUC. That will get their attention really quick!
Good Luck!


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