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Report: #1253869

Complaint Review: Ocwen Loan Servicing, LLC - West Palm Beach Florida

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  • Reported By: Lashton42 — Dallas Texas U.S.A.
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  • Ocwen Loan Servicing, LLC 1661 Worthington Rd West Palm Beach, Florida USA

Ocwen Loan Servicing, LLC Ocwen's Loan Mod Process Requires Late Pays. They're Holding Me Hostage. West Palm Beach Florida

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 After losing my job in early 2014, I applied to Ocwen for a loan modification. My Relationship Manager (John Cruz) informed me that my application for a modificaiton would not be considered, since I was not late on my mortgage payments. Ocwen would only consider a modification if my payments were late. Since I would have to have a modification to avoid foreclosure, I stopped making my loan payments on time and incurred several 60-day lates.

In July 2015, my modification was finally approved. I received a trial modification schedule which indicated I should not make another payment until the September 1st payment was due. I made this payment during the last week of August.

Last week I found a house for sale that was considerably smaller and cheaper than my current one. Since I had begun working again, I decided to apply for financing. But I didn't qualify for anything because of the late payments Ocwen had forced me to make in order to qualify for a modification. In addition to pushing my mortgage FICO score to under 580, the late payments disqualify me for every type of loan available.

The upshot of all this is that I'm stuck in a property I can't afford on the long term, but Ocwen's modification methods prevent me from selling it, paying them off and buying a home worth about 50% less.  I have requested that Ocwen remove the late payments, as I feel it was unfair to force me to trash my own credit score by making late payments. But I have not received any response at all.


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