Complaint Review: Office Depot - Internet
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- Author Not Confirmed
- Office Depot Internet United States of America
- Phone: 561-438-4737
- Web: officedepot.com
- Category: Miscellaneous Electronics
Office Depot Bryan Barlett Little girls save their money for blackberry tablet-Office Depot breaks their hearts. Internet
*Author of original report: Vera at Office Depot does the right thing...
*UPDATE Employee: Can I Help?
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My two little girls saved all their birthday money for black Friday to order 2 blackberry tablets 64 g.
We spent hours on the website trying to get the order thru. We finally got the order placed. They were thrilled! Little Maya and Annabella's dream had come true. Today we got a call from Bryan at Office Depot saying they had sent our tablets to someone else and would not honor our order for the tablets. They were very unkind about it and refused to make good on the order. The girls are heartbroken. What is wrong with these people? This was a Christmas dream for my two girls. Can someone help us? We are not wealthy people. I am an adoptive mother of 8 sweet little girls. Just want to help bring them some joy ....
This report was posted on Ripoff Report on 12/04/2012 11:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/office-depot/internet/office-depot-bryan-barlett-little-girls-save-their-money-for-blackberry-tablet-office-depo-977832. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Vera at Office Depot does the right thing...
AUTHOR: Mom trying to help her daughters - (United States of America)
SUBMITTED: Saturday, December 15, 2012
Bryan's Supervisor, Vera at Office Depot called and made everything right with the girls.
They should be getting their new tablets next week. There are some good people in the world.
My Little Girls are Thrilled!!
#1 UPDATE Employee
Can I Help?
AUTHOR: Casey Ahlbum at Office Depot - (United States of America)
SUBMITTED: Thursday, December 13, 2012
Office Depot appreciates your business and we are sorry to have disappointed you. Although Office Depot is not going to receive any additional shipments of the Blackberry Playbook Tablet, we would be happy to assist you in finding another tablet for your daughters at a similar savings.
At Office Depot we believe that we need our customers more than you need our services and if we have not been able to resolve this matter I would appreciate it if you would contact me directly with your contact information and order details so that I can help.
Sincerely,
Casey J. Ahlbum
Sr. Manager, Executive Customer Relations
& E-Commerce Support
Office Depot, Inc
casey.ahlbum@officedepot.com
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