Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #702500

Complaint Review: Old Republic - San Ramon California

  • Submitted:
  • Updated:
  • Reported By: Jannette Stewart — Capitol Heights Maryland United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Old Republic P. O. Box 5017 San Ramon, California United States of America

Old Republic Repayment of policy for services not rendered for Slableak incident San Ramon, California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

In March 2010 the sewage pipe contained a break and caused the contents of the sewage to damage my basement and bathrooms.  I did not expect the situation to occur when I purchased the property in December 2009.  The cost for Roto Rooter to repair the damage was $4,500 which I paid with my credit card.  

I filed a claim under Plan Number 17-764-969 with Old Republic and to my surprise the company refunded only $900.00 with a $100.00 deductible.  On February 23, 2011,  I submitted a letter to Old Republic requesting a cancellation due to the policy that did not fully cover a $4,500 cost to repair a Slableak.  When I received the $900.00 check, I sent the money to my credit card company.

On March 3, 2011, I received a letter in the mail from Old Republic, they denied my request, however, demanding repayment of the $900.00.  The letter requested a payment of $416.66 to continue coverage until 12/16/11 or Reimburse Old Home Protection for the service cost incurred $816.66 less $83.34.

On March 3, 2011, I placed a call with the company and was informed that I will hear from a representative after the case was reviewed.  The renewal policy is only $500.00, I paid $85.34 on December 28, 2010.  I am not clear why they would charge me for cancelling a policy I do not  need for my home.

I certainly could appreicate your assistance to get a definitive answer concerning this problem.

 

This report was posted on Ripoff Report on 03/04/2011 06:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/old-republic/san-ramon-california-94583/old-republic-repayment-of-policy-for-services-not-rendered-for-slableak-incident-san-ramo-702500. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now