Our Campus Market Son never received his package, terrible customer service

I received a solication from them for baskets of food items to send to your student for finals. I paid, rewceived an email the order shipped and another email was sent to my son that his package was delivered to his dorm.

Well, it was never delivered to him.  I provided OCM with his dorm and room number on the order form.  When i tried asking for help, I was pretty much told it was delivered and it was no longer their problem and I needed to track it down on camp;us.  What a sham, what a joke.

So I am out the money and no package for my son.

Run from these people, they are awful.