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Report: #1328330

Complaint Review: Our Campus Market - Chambersburg Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: anonymous — Austin Texas USA
  • Author Confirmed What's this?
  • Why?
  • Our Campus Market Chambersburg, Pennsylvania USA

Our Campus Market Totally Dishonest! Chambersburg Pennsylvania

*UPDATE Employee: Contact Customer Service

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Colleges, Universities and book stores contract with this company to provide care packages to students; i.e. a parent signs up and pays money for this company to deliver care packages at certain times throughout the school year, such as a Welcome package, a care package during finals, a Halloween package, etc.

I signed my student up to receive over $130 worth of care packages -- the company cashed my check but has no "record" of my order form. I've called this company four times, called Barnes and Noble (who sponsors this company on my child's university campus) four times, and cannot get anyone to assist me! Basically, this company has stolen my $130 and I have nothing to show for it.

This report was posted on Ripoff Report on 09/15/2016 11:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/our-campus-market/chambersburg-pennsylvania/our-campus-market-totally-dishonest-chambersburg-pennsylvania-1328330. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Contact Customer Service

AUTHOR: Julina - (United States)

POSTED: Monday, February 05, 2018

We sincerely apologize for the experience you have had with our company. In this situation, we would need you to contact our customer service team who will be able to assist you in receiving a full refund of your money.

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