Our Campus Market OCM TRIPLE CHARGED MY CREDIT CARD FOR A FREE OFF TO COLLEGE BASKET Nationwide

 This company sent out advertising to all Freshman households attending University of Alabama for a FREE care Welcome to College Care package REGARDLESS if you ordered another care basket. In ordering a FALL FINALS BASKET for my Freshman, I was also to get the Free Welcome basket also. I handwrote cards that the company enclosed, filled out my billing information and sent it off.

Five weeks after school started, I received an email that my credit card could not be processed- please call. I called verified the card number that could not be read from my handwriting. That is my fault but not 5 weeks after the order. The day I call to verify my card, the card is run for THREE Fall Finals Baskets instead of one and the Welcome Basket - cancelled.

I called back the company, spoke to someone who assured me the order was set for only ONE free Welcome Basket and ONE Fall Finals Basket- the other charges would be refunded.

I called a week later to find out where the Free basket was and where my refund was. I was told the entire order had been cancelled and the refund would still take another 7-10 business days.

For my inconvenience- they shipped off the Free Wecome Basket - without the handwritten card I filled out with the original order. Come to find out- the cards go to corporate and the orders are shipped from a warehouse, per Belinda the supervisor that did me this huge favor of ordering the free basket to be sent after all this trouble. The basket that was supposed have gone 5 weeks ago WITH the handwritten card.

Still waiting for Free basket to arrive to daughter at UA and still waiting for my $120 refund that they charged me for ONE $40 Fall Finals Basket.

DO NOT USE this company Freshman parents -- of ANY college.

Warn your universities NOT to endorse this company-- complete and total rip-off and not worth all the time and effort spent to NOT have this order fulfilled!