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Report: #1246143

Complaint Review: PayPal - Internet

  • Submitted: Mon, August 03, 2015
  • Updated: Mon, August 03, 2015
  • Reported By: Byron — Haverhill Massachusetts USA
  • PayPal


PayPal PayPal and PayPal 'card sevices' PayPal MyCash reload card money issue Internet

*Consumer Suggestion: i have also been ripped off

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 I have been a happy user of PayPal for going on 13 years now. Never an issue until now, and my issue has been such a headache. I purchased a PayPal mycash reload card from a local store so that I could load $90 onto my account to pay some bills. I completed the entire reload process and got the confirmation that it was successful. HOWEVER, the money never went onto my PayPal account. I have been calling non-stop for three days now and all they do it transfer me back and forth from card services (the client they use for the reloads) and then back to paypal. Paypal says its an issue with their card services, and card services tells me its an issue with PayPal's end. I can not seem to get ONE compitant person who can get this settled for me, and at this point i have more or less been told there is nothing that anybody can do. Sooo, where did my money go? Who's keeping it? Because it surely isnt me. I was told by a paypal 'supervisor' that i needed to go to my local Police and file a report. The police were completely unable to file a report because nothing was stolen. Nothing was stolen, and nothing was lost, and there was no way for the officer to complete a report. So while at the PD, the officer decided to call PayPal for me to see what exactly needed to be done. PayPal transferred him to card services, who say they cant do anything and he needed to talk to PayPal, and once he was back with them they had no clue what anything even was or what to do. All i know is That I have been using PayPal for almost 13 years NEVER with any issue but now that im being ripped off and nobody can do anything for me.. I am udderly disguested with the way they conduct business. The saddesst thing of all is that they can see that the card was in fact loaded to my account, and they can also see that the money never went in. I have demanded a credit for the $90 and have said that when the locate the money (MY MONEY) that ended up in limbo, to just take that and credit me the $90 now. Nobody is helping me and nothing at all can be done. Therefore, I have been ripped off.

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#1 Consumer Suggestion

i have also been ripped off

AUTHOR: sickmint79 - (USA)

i am out $1500.  there is another guy on this site out $500, and it seems others on google+ and paypal-community.

my blog and my story is here, with some possible resolutions, i'd love to put all our info on it - seem to be around similar dates as well.

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