PC TOOLS A company with a defective product and a corporate ethic of "let the buyer beware". Internet

I installed PC TOOLS SpywareDoctor with Antivirus 2011 on my new HP Notebook (running Windows 7 Home Premium) immediately after purchasing the notebook.  As the days went by, I began experiencing unusual problems:  programs would suddenly run very slow and sometimes would lock up completely, requiring a hard reset to unlock the computer.

After weeks of tearing out what hair I have left, and spending hours with HP's tech support staff (I thought the problem was hardware related) I decided to remove the PC Tools software and see what happened.  Lo and behold, all of my problems disappeared!

I called PC Tools and related my experience and they basically let me know they couldn't have cared less.  The many hours I wasted and the work I lost because of their software didn't even elicit an apology.  All they would say was "Yes, we've experienced some problems."  My request for a refund of my purchase price of their software was denied.

It's really a detriment to the software industry to have a totally uncaring company like PC Tools in the software business.  I would strongly recommend that no one do business with PC Tools.