Report: #1403126

Complaint Review: Pep Boys - Hesperia California

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Ripoff Report is Xcentric Ventures

Submitted: Fri, September 29, 2017
Updated: Fri, September 29, 2017
Reported By: Iris — Apple Valley California USA

Author Confirmed

Why?

Pep Boys 16349 Bear Valley Road Hesperia, California USA

Phone: 760-949-2430
Web:
Category: Auto Repair Service

Pep Boys Paid for New Shocks / struts - not installed Hesperia California

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I had gone to Pep Boys and paid them a large amount for new shocks and struts which I assumed had been installed. Several months later I went to my regular dealer for service and they gave me notice that I needed new shocks and struts as mine were in bad shape, were leaking, etc.

The dealer gave me a printed report to take back to Pep Boys since I advised the dealer that I had already paid for new shocks and struts. So when I went back to Pep Boys they supposedly then installed new shocks and struts at no charge. There was no explanation for what happened. But if I had not been told about this fraud, I would not have known it.

This report was posted on Ripoff Report on 09/29/2017 09:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pep-boys/hesperia-california-92345/pep-boys-paid-for-new-shocks-struts-not-installed-hesperia-california-1403126. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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