Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #974735

Complaint Review: Preferred Guest Resorts - Orlando Florida

  • Submitted:
  • Updated:
  • Reported By: Margaret — Otaki, New Zealand Internet New Zealand
  • Author Confirmed What's this?
  • Why?
  • Preferred Guest Resorts 501 N Wymore Rd, Winter Park Florida, 32789 USA Orlando, Florida United States of America

Preferred Guest Resorts Damian Cruz Internet fraud. Trying to get bank account details from me Orlando, Florida

*UPDATE Employee: Preferred Guest Resorts Values Its Customers' Experience

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Like another correspondent I too come from New Zealand.  I was playing an internet game when a pop up told me I had won a $3,000 travel package and had 4 minutes to phone through.  The phone number was an Auckland NZ number but in fact went straight through to a USA number.  The person who answered gave his name as Damian Cruz and said he was with Preferred Guest Resorts.  After confirming a code that was in the pop up he proceeded to tell me about the fabulous package I had won.

6 days and 5 nights at the Calypso Resort in Florida, unlimited mileage rental car for 7 days plus adult passes to various attractions like Disney World.  This to be followed by 4 days and 3 nights at Daytona Beach.  Then on to the Bahamas for 4 days and 3 nights.  This part could be a cruise.

I had 18 months in which to use the package and had to give the company 45 days notice.  Return air fares to the States were our responsibility. The cost of all this was $US3,898 but because I had won the package they would "discount" it to $US3,000.  The remaining $898 I was then told had to be paid now and he then asked for my credit card details. 

At this point I was very dubious, so he put me through to the so-called manager of the resort who proceeded for the next 10 minutes to try and get my details from me.  When I refused he became quite aggressive.  I finished the call by saying I was not interested in carrying on and then I hung up.

This report was posted on Ripoff Report on 11/27/2012 08:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/preferred-guest-resorts/orlando-florida-32789/preferred-guest-resorts-damian-cruz-internet-fraud-trying-to-get-bank-account-details-f-974735. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Preferred Guest Resorts Values Its Customers' Experience

AUTHOR: PGR Corporate Office - (United States of America)

POSTED: Wednesday, November 28, 2012

Preferred Guest Resorts provides fun and affordable vacation packages to thousands of families all over the world each year. We have multiple, highly qualified, outlets who market our vacation packages, and on occasion there may be isolated agents who do not follow our company's high standards of customer service.   

Our customer's experience is very important to us.  We take reports like these very seriously and are currently looking into the situation and will address the situation with the agent(s) involved accordingly.

Sincerely,

The Management of Preferred Guest Resorts 

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now