Complaint Review: Privasafe - Internet
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- Privasafe privasafe.com Internet U.S.A.
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- Category: Telephone Answering Services
Privasafe ripoff privasafe.com Internet
*UPDATE EX-employee responds: pay more attention to what your doing
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I was on the computer one day and this Privasafe Ad display came on top of what I was either reading or working on. I think what I did the first time was opened it up and read it, so I did. I believe it had in it get a private voice mail for free. and I said "Why not." I never heard back from them and never used it. I forgot about it, until my phonebill came and I had no idea what the extra charges were, so I called SBC and they had no idea either. I was on my computer that night and I had received an email with two codes on it a month after I had looked into this private voicemail for free. I had called the 1-800 number and told them when did I sign up for this service and he said "July 6,7,8,9,10,14,16 and so forth." These were the dates more than likely I was on the computer and tried to opt-out so I never saw there stupid ad flash on my computer. I told him to take me off of this service and that I wasn't going to pay. I'll fight this.
Jill
Dearborn Heights, Michigan
U.S.A.
This report was posted on Ripoff Report on 08/16/2005 11:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/privasafe/internet/privasafe-ripoff-privasafecom-internet-153842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE EX-employee responds
pay more attention to what your doing
AUTHOR: Jane - (Canada)
SUBMITTED: Friday, August 19, 2005
until recently i was a privasafe employee and can assure you that privasafe is a service used by many people. For you to have a charge on your phone bill someone using your phone number filled out a two page form on the internet agreeing to accept our charges. chances are they were trying to get the premium we are offering at that time, which may be a gift card, dvd player, cell phone etc... THAT IS NOT FREE!!! you have to be a paying customer for 3 months its stated on the ad.. read before you submit anything... shouldn't you know by now that nothing is ever free. some of you may actually be victims of fraud but it is not committed by privasafe... on rare occasions it may be someone unknown to you entering your number to get that "free" gift... if you ask they can get you the ip address of the computer that was used to sign up... although i must say chances are it will be the ip address of your own computer.. the employees of privasafe will not turn you down when you ask for a refund but if you don't ask you won't recieve it no one will fight with you theres no need to be rude (i know its aggrevating but we are there to help)
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