Complaint Review: Quicken - Los Angeles Internet
- Quicken Internet United States of America
- Phone:
- Web: quicken.intuit.com
- Category: Financial Services
Quicken Financial Software Los Angeles, Internet
*Author of original report: So Sad
*Consumer Comment: You are a crack up!!
*Author of original report: Quicken 2009
*Consumer Comment: That's how software works.
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Quicken Software various versions, problem is you need to update every 3.6 years or their system will not work. Various comments in the Quicken Community blogs on this problem. It isn't a matter of upgrade, but you receive nothing for the upgrade other than additional bugs with latest version and charges from $40-$60 depending upon who you purchase the upgrade from.
Alert: Your Quicken 2009 Online Services End April 30,2012
You will no longer be able to do the following in your version of Quicken 2009:
Get Automatic Quicken account updates reflecting the latest activity from your banks, credit cards, credit unions or investment accounts.
Pay bill, get stock quotes, or read news headlines from within Quicken
Get customer support online or by phone.
To continue using these services and get access to the latest tools and enhancement, you need to upgrade to Quicken 2012 Brief excerp from chat with Quicken:
Ashis Quicken: I would like to inform you that we dont have any plan yet to stop supporting the Quicken 2009. The notification you have received that may be from your banks side.
Myself : No when I logged in received the following ALERT: Quicken 2009 online services end April 30, 2012. You will no longer be able to do the following in your version of Quicken 2009.
Ashish: Yes, you will no longer be able to do so after 30th of April.
Ashish: Quicken has been in the market for over two decades and it is not feasible to support all the versions at any given point in time. Hence, it was found necessary to focus on the versions that were more recent, in order to provide better technical and customer support to our customers. Intuit does this by phasing out older versions. That is the reason we are going to stop supporting 2009.
Great racket, will start looking for another program, BUYER BEWARE
This report was posted on Ripoff Report on 01/10/2012 12:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/quicken/internet/quicken-financial-software-los-angeles-internet-820618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Author of original report
So Sad
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Thursday, January 12, 2012
Actually you are correct, my experience is rather limited, in those days I sold mainly PDP-11, LSI 11/23, and later migrated to VME bus architecture. My experience with application software was limited to development software for the mixed signal ASICs, and digital ASICs. Hey , I know how to use acronyms. Granted, the last few years, most application software is devoted to my day trading, on various homemade computers, since I am retired from 30 years in systems and semiconductor sales. I realize that charting and trading software is nowhere near your perceived complexity of Quicken Financial , therefore sorry to question early or premature obsolescence .
As previously stated before, that is the problem with this country; most of the simpletons are pre-programmed not to question the system.
"I'll ask again, oh technological font of knowledge. Name a financial software package that claims it will be supported indefinitely.
I though I answered this with Luckily, I was able to find a update for $20, which means less of a learning curve than starting anew with a different financial package.
You are forgiven, especially if ESL is involved

#3 Consumer Comment
You are a crack up!!
AUTHOR: Flynrider - (USA)
SUBMITTED: Wednesday, January 11, 2012
" I am sorry, I am from prior generation of 8088 or 6800 family, if that doesnt ring a bell look it up. As a senior that has been involved in computer systems / semiconductors before you were probably born, I should be aware of the difference between true progress and rip off. "
You are hilarious. Before I was born, eh? I'll give you a clue, when I began working on IBM 360s in the 1970s, the 8088 hadn't been invented, the IBM PC (we knew it as the 5150) wasn't even a gleam in the engineers' eyes yet and punch cards were all the rage. We also were from a generation that is a lot less arrogant and condescending about technology than later ones.
Now, Mr. Computer. If you are so chock full of computer system knowledge, explain why you do not know what EOL is and why it is such a surprise to you? I am still in the industry and have to deal with EOL issues on a very regular basis, much as we did back in the '70s. If you are the expert you say you are, this should be no surprise to you. I suspect you are either not what you say you are, or you were just looking for a reason to whine about having to update your software.
I'll ask again, oh technological font of knowledge. Name a financial software package that claims it will be supported indefinitely.

#2 Author of original report
Quicken 2009
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Wednesday, January 11, 2012
Brilliant, you are evidently of a different generation, where Windows 95/98 is evidently the same as Quicken 2009, it doesnt take differential calculus to realize we are talking fourteen years difference. Secondly, the changes are relatively subtle, and there is no justification other than added revenue. Quicken is not rocket science, unlike what most of the sheeple believe, and not questioning motives is unfortunately why we are in such a sad state today. (Deficits, Obama, Lack of jobs, bankster and wallst, and the semi literate society of this country that question nothing) .
I am sorry, I am from prior generation of 8088 or 6800 family, if that doesnt ring a bell look it up. As a senior that has been involved in computer systems / semiconductors before you were probably born, I should be aware of the difference between true progress and rip off.
Luckily, I was able to find a update for $20, which means less of a learning curve than starting anew with a different financial package.

#1 Consumer Comment
That's how software works.
AUTHOR: Flynrider - (USA)
SUBMITTED: Tuesday, January 10, 2012
Inevitably, every release of software (Quicken or others) comes to what is called "End of Life" where it is no longer supported. This is not really a ripoff, it's just a fact of life in the software industry. If you're a PC user, you may have notice that no one uses Windows 95 or 98 anymore. Same deal. They eventually hit their EOL and were no longer supported.
The Quicken person was correct that it is not econimically feasable to continue to support old versions. It costs a lot of man-hours to maintain complex products. This is particularly true with financial software that has to deal with regulatory and industry changes on a regular basis.
" Great racket, will start looking for another program, BUYER BEWARE "
Good luck finding a financial package that is guaranteed to be supported indefinitely. No software vendor is going to do that.


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