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Report: #526150

Complaint Review: REALGOLDSOFT - Internet

  • Submitted:
  • Updated:
  • Reported By: Mad — Perley Minnesota United States of America
  • REALGOLDSOFT Internet United States of America

REALGOLDSOFT Securekey Antivirus Infiltrated my computer and said I had viruses and spyware Internet

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A company called securekey infiltrated my computer and did a complete scan and said that I had over 723 computer security issues from viruses to spyware.  Offered a program called secure key for a price of $49.  Purchased the product to find out the product is a high level virus to get people to submit thier credit card information.  Said they would send me an email on how to download the product.  Never recieved it.  Just a confirmation that payment was recieved.  Called my credit card company and they said there was an authorization for $99.90 for a company called Goldsoft.  Called the company back and asked for a refund.  They said they would issue a refund in 5-7 days. Still can't find the product that I supposedly purchased.  Bad thing is my credit card company will not let me stop the charge.  They say I have to print a copy and fax it to thier dispute center to get anything done about it.  Or wait for the bill and highlight the charge and dispute it that way. 

This report was posted on Ripoff Report on 11/19/2009 10:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/realgoldsoft/internet/realgoldsoft-securekey-antivirus-infiltrated-my-computer-and-said-i-had-viruses-and-spywar-526150. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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