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Report: #132565

Complaint Review: Regis Corporation - Minneapolis Minnesota

  • Submitted:
  • Updated:
  • Reported By: Magdalena New Mexico
  • Regis Corporation 7201 Metro Blvd Minneapolis, Minnesota U.S.A.

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After having my hair done, I asked when the check might go through, and the manager said not until the 1st of January, which would've been a week later.

The check got to my bank within two business days, and bounced. I went the day after I discovered it, and gave the manager a check from my significant other to cover the amount.

The manager told me when my check came back to her, she would replace it with my significant other's check. This was on December 29th.

On Janurary 24, the check came through my bank again, bouncing once more. I had not been monitoring my account, because it has no money in it, so I wasn't writing checks.

I didn't look at my account until January 28. I started calling the Regis Corp. On January 31, the check was run through again. It bounced once more.

I called and left another message with Regis Corp. Someone called me back, and asked me to send proof. I sent copies of bank statements, and a copy of the check I replaced the bounced check with.

I sent these on February 3rd. On February 15th I was told a check would probably be cut, and that Customer Relations would call me, if they 'hadn't already.'

I gave it a day, then I called the person in Customer Relations I had been given the number of. It's now February 23, and I have heard nothing. I left two messages.

I entered a complaint with the Better Business Bureau on February 21. Today I looked up my complaint online at their site, and it had some information about the Regis Corporation.

It stated "You should be aware that the company you have filed a complaint against maintains an unsatisfactory customer experience record with the BBB of Minnesota and North Dakota.

"In the BBB's experience, this company may or may not resolve complaints presented to them."

I doubt they will ever cough up the money charged to me by my bank. That is why I wanted to do anything I could to tarnish their record. This company owns many smaller companies. I'm sure it is a billion dollar a year company, and they cannot cut a check for $92.00. Pitiful.

Carol
Colorado City, Colorado
U.S.A.

This report was posted on Ripoff Report on 02/23/2005 06:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/regis-corporation/minneapolis-minnesota-55439/regis-corporation-ripoff-bank-check-minneapolis-minnesota-132565. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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10Consumer
0Employee/Owner

#10 UPDATE EX-employee responds

Check Rip Off

AUTHOR: C - (U.S.A.)

POSTED: Wednesday, January 04, 2006
I was an employee of Regis Corp. I was fired a few days before payday. When payday came, they refused to give me my paycheck. It has been a mont now and I still havent recieved pay. I filed with the Labor Board and they are going after my paycheck for me. With the millions they claim to make, you would think they could pay people what they owe them. I was also told that the Company has and has had many complaints reguarding money owed to them by Regis Corp.
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#9 Consumer Suggestion

Reposnse Even if it was an honest mistake

AUTHOR: Nikki - (U.S.A.)

POSTED: Monday, May 16, 2005
Even if it was an honest mistake, the fault is still on you, not them. The fact that you didn't have $ in your account when you wrote the check started the mess. Why not have your boyfriend deposit that $ in your account right after you wrote the check instead of worrying it would go through too soon?. Just think of it as a lesson learned, thats all.
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#8 Consumer Suggestion

Reposnse Even if it was an honest mistake

AUTHOR: Nikki - (U.S.A.)

POSTED: Monday, May 16, 2005
Even if it was an honest mistake, the fault is still on you, not them. The fact that you didn't have $ in your account when you wrote the check started the mess. Why not have your boyfriend deposit that $ in your account right after you wrote the check instead of worrying it would go through too soon?. Just think of it as a lesson learned, thats all.
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#7 Consumer Suggestion

Reposnse Even if it was an honest mistake

AUTHOR: Nikki - (U.S.A.)

POSTED: Monday, May 16, 2005
Even if it was an honest mistake, the fault is still on you, not them. The fact that you didn't have $ in your account when you wrote the check started the mess. Why not have your boyfriend deposit that $ in your account right after you wrote the check instead of worrying it would go through too soon?. Just think of it as a lesson learned, thats all.
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#6 Consumer Suggestion

Reposnse Even if it was an honest mistake

AUTHOR: Nikki - (U.S.A.)

POSTED: Monday, May 16, 2005
Even if it was an honest mistake, the fault is still on you, not them. The fact that you didn't have $ in your account when you wrote the check started the mess. Why not have your boyfriend deposit that $ in your account right after you wrote the check instead of worrying it would go through too soon?. Just think of it as a lesson learned, thats all.
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#5 Consumer Comment

Writing HOT CHECKS is DISHONEST!!!

AUTHOR: Doug - (U.S.A.)

POSTED: Monday, May 16, 2005
Writing checks without sufficent funds in your account is a CRIME!!! You are lucky the local DA's office has not issued a warrant!!!

From the moment you sign a check if there is not enough money in the account you have comitted THEFT BY CHECK.

Maybe you ought to start doing your hair yourself!
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#4 Consumer Comment

Writing HOT CHECKS is DISHONEST!!!

AUTHOR: Doug - (U.S.A.)

POSTED: Monday, May 16, 2005
Writing checks without sufficent funds in your account is a CRIME!!! You are lucky the local DA's office has not issued a warrant!!!

From the moment you sign a check if there is not enough money in the account you have comitted THEFT BY CHECK.

Maybe you ought to start doing your hair yourself!
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#3 Consumer Comment

Writing HOT CHECKS is DISHONEST!!!

AUTHOR: Doug - (U.S.A.)

POSTED: Monday, May 16, 2005
Writing checks without sufficent funds in your account is a CRIME!!! You are lucky the local DA's office has not issued a warrant!!!

From the moment you sign a check if there is not enough money in the account you have comitted THEFT BY CHECK.

Maybe you ought to start doing your hair yourself!
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#2 Consumer Comment

In response to Nikki from Ohio: "In response don't bounce checks to use them.

AUTHOR: Carol - (U.S.A.)

POSTED: Monday, May 16, 2005
Maybe you should re-read the entire thing. I asked her approximately when the check would be submitted. I figured she would know because she was the manager. If she had told me it would only be a few days, I would've put money in it that weekend. But I thought I had some time. So I planned on depositing money the following Thursday. Had I not been monitoring my account, I would not have known there wasn't enough money in it to cover the check. I went in thinking the Salon accepted American Express, because Wal-Mart does, only to find out they didn't, after my hair was already done. That is why I paid with a check.

I watched my account to make sure it didn't go through. I believed the manager, but just in case, I checked it for the next several days. When I saw that the check had been submitted and returned, I went to the salon, and gave her a check to cover the amount I originally wrote it for. This check was from my boyfriend. She said when they sent my check back to her Salon, she would submit his in the place of mine.

I again watched my account and his, and several days later I noticed the check he had written for me cleared at his bank. So I thought everything was fine.

As I already stated, I had quit 'monitoring' my account for a couple weeks or so, because there was no money in it, and no checks outstanding. When I did happen to check it, I saw that it had been submitted a couple more times.

That is when I called Regis Corp. The woman I talked to said the manager of the Salon didn't understand the way the system worked. She thought the check would be returned to her Salon, when in fact, bounced checks go to a central place at the Regis Corp. Had I known this, I would've called Regis and asked them where I could send a check to cover the one I bounced.

The mistake I made was in assuming they accepted American Express, and not borrowing money to deposit into my account immediately. My pay day was at the end of the next week.

What is so dishonest about that?
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#1 Consumer Suggestion

In response don't bounce checks to use them.

AUTHOR: Nikki - (U.S.A.)

POSTED: Sunday, May 15, 2005
Oh, by the way.. they will keep trying to cash that check until they get THEIR money. You want it to stop? Go into the salon and pay cash. No reason they should give you money back for doing your hair when you didnt pay for it in the first place. Its dishonest people like yourself that force salons to be strict with their payment methods, that make it harder for people who "monitor" their accounts and don't bounce checks to use them.
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