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Report: #1314814

Complaint Review: Safelink Wireless - Internet

  • Submitted:
  • Updated:
  • Reported By: confedecat — Los Angeles California USA
  • Safelink Wireless Internet USA

Safelink Wireless Safelink WIreless Free Phone Program ONLY FREE FIRST 2 MONTHS THEN DEACTIVATE Internet

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They advertise FREE, unlimited minutes, unlimited text for "qualifying" individuals i got my phone and it was working fineuntil yesterday. Without being informed they deactivated it. After several calls I'm told I have to re-apply. Today I get an email from them telling me it's been deactivated and if I wish to re-activate it I have to purchase airtime (with a few extra minutes for being a "customer" This is not stated up front..they lead you to believe that your phone will remain active as long as you make at least one call per month..which I'd done with no problem. 

This was deliberately deception on their part.  I also have a friend who got one, it didn't work right..he'd gotten the Android (like mine) ...they sent him a replacement so they said..what he got was a flip phone, cracked and no charger and in the interim his Android was also deactivated.  

I'm also reporting this to the DCA (Dept of Consumer Affairs) and also the FBI Internet Crime & Complaint Center.

 

 

 

 

 

 

This report was posted on Ripoff Report on 07/02/2016 06:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/safelink-wireless/internet/safelink-wireless-safelink-wireless-free-phone-program-only-free-first-2-months-then-deac-1314814. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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