Complaint Review: Santander Consumer USA - Internet
Santander Consumer USA I filed bankruptcy recently, which I did not include my car loan. Ive had a loan with Santander for 3 years now. I don't know how much I owe, they do not send bills, they do not allow me access to my account. The reason they keep giving me is because I filed bankruptcy they said I had all the help I needed which is confusing. Because of this I have fallen behind on my bill which is creating great problems for me and a whole lot of stress. Texas Internet
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In October of 2013, I purchased a mid size SUV from Carmax, with Santander providing the loan. A year after that I filed bankruptcy. When I filed bankruptcy, the lian was not apart of the bankruptcy. Santander cut off access to my online account and they stopped sending bills to show payments and my balance. They have made it very difficult to work with them on the loan. Every time I ask for these things they tell me that I had enough help when I filed bankruptcy. I do not know how much I have left on the loan and there is no summary of paymentsunami. This issues have been causing stress because the car gets repossessed.
This report was posted on Ripoff Report on 06/26/2016 01:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/santander-consumer-usa/internet/santander-consumer-usa-i-filed-bankruptcy-recently-which-i-did-not-include-my-car-loan-1313576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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