Report: #672313

Complaint Review: santander - pobox562088 Georgia

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Submitted: Thu, December 16, 2010
Updated: Thu, December 16, 2010
Reported By: Joseph — new york New York United States of America

Author Not Confirmed

Why?

santander pobox562088, Georgia United States of America

Phone: 1-888-224227
Web: santanderconsumerusa/.com
Category: Car Financing

santander i mailed in a bank check to patoff the loan, Santander cashed my check and refuses to credit my account. pobox562088, Georgia

*Consumer Comment: Did you call or write ahead of time for payoff amount?

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Santander cashed my bank check for the full amount i owed and now refuses to credit my account as paid in full.

This report was posted on Ripoff Report on 12/16/2010 01:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/santander/pobox562088-georgia-30362/santander-i-mailed-in-a-bank-check-to-patoff-the-loan-santander-cashed-my-check-and-refu-672313. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Did you call or write ahead of time for payoff amount?

AUTHOR: Steve - (U.S.A.)

SUBMITTED: Thursday, December 16, 2010

POSTED: Thursday, December 16, 2010

Did you request a payoff amount in writing?

If not, that may be the problem. If your payment was even 1 cent different than the actual payoff amount in their computer, they will not consider it paid in full.

Always contact any bank ahead of time and request a payoff amount.

Usually they will send it to you in writing and that amount will be good for like 10 or 15 days.

Stay off the phone now, do everything in writing by certified mail, return reciept requested.

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