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Report: #223613

Complaint Review: Search For Talent - Nationwide

  • Submitted:
  • Updated:
  • Reported By: fresno California
  • Search For Talent www.searchfortalent.com Nationwide U.S.A.

Search For Talent SEARCH FOR TALENT IS A SCAM, VERY RUDE ripoff San Fransico California

*REBUTTAL Owner of company: Search for Talent is NOT a scam

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I heard about Search For Talent in my local newspaper where i live. I called up the 800 number for Search For Talent. From what the guy told me it sounded awesome, something i was interested in. As he was telling me about what i would have to do he said i'd get a 7 day FREE trial, i said okay but first you have to pay $1.98 for the shipping fee. So i said fine.

I gave him my card number and he said i'd recieve it in a couple days. I finally recieved the casting calls but they were no near where i lived. I was kind of upset because i was looking forward to going to some casting calls and plus i live in Fresno so there's no way i would be able to go to LA anytime soon. I signed up with the website, put my pictures up, applied to a bunch of casting calls and didn't recieve ANY emails from any of the so called "producers and or scouts".

I decided to cancel my trial. I called them up on Monday Nov. 27th to cancel. When the guy got on the phone i told him that i wanted to cancel because i wasen't getting anywhere. He said, "Why?" "Why do you want to cancel?" i said, because im just not interested. He was being very rude and telling me i was iggnorant. And i could barely understand him. Search for Talent has these people on the phone that can barely speak english. I got very angry so i hung up on the guy.

Well i called back, and this lady got on the phone. I told her that if she doesn't cancel my account and send me my money back then i'm going to report the company. She said "no no" i said you guys are a scam. All she said was "no maam its nothing like that" i said well you better cancel my account and return my money because when i first called i got told i wouldn't be charged for anything. She said well you didn't call in time to cancel. and i said i had a week to cancel and now they want to charge me for 19.80.that's crap! I was so mad.

So then, I told her well i tried calling you guys on sunday but your offices were closed, and she didn't say anything. Then i told her i want my money back now or you guys will be reported immmediately. She said in 5-7 business days your money will return back to your account, i said okay well it better be because there's no way in hell i'm going to pay 19.80 for that free trial.

Well a couple days later, i go in my account n they had put the 19.80 back in my account..So that was real good. But i just want to let anyone know who's reading this. DON'T TRUST ANYONE WITH YOUR CARD NUMBER , I CALLED MY BANK N HAD THEM STOP THE PAYMENTS GOING TO MY ACCOUNT BECAUSE SEARCH FOR TALENT WAS TELLING ME THEY COULDNT CANCEL IT AND THEY WERE SAYING HOW I TOLD THEM THEY COULD CHARGE ME!

SO I'M WARNING ANYONE WHO READS THIS, NEVER GIVE OUT YOUR CARD NUMBER TO ANYONE NOT EVEN ON THE PHONE UNLESS YOU KNOW THAT THE COMPANY IS SUCCESSFUL. LUCKILY I WASEN'T STUPID ENOUGH TO GIVE THEM MY ACCOUNT NUMBER.

Kayla
fresno, California
U.S.A.

This report was posted on Ripoff Report on 12/03/2006 11:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/search-for-talent/nationwide/search-for-talent-search-for-talent-is-a-scam-very-rude-ripoff-san-fransico-california-223613. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Employee/Owner

#1 REBUTTAL Owner of company

Search for Talent is NOT a scam

AUTHOR: Igor - (U.S.A.)

POSTED: Thursday, December 28, 2006
My name is Igor Reiant and I am the CEO of Search for Talent. I'd like to personally apologize for any problems any former member or employee may have encountered with our service. We've worked with over a million clients in the last two years and have designed our sales and customer support procedures to accommodate every one of them. However, as with any company, problems and mix-ups do occur, and we do our utmost to solve them and prevent similar issues from happening in the future.

We are not hiding anything. When new clients sign up with Search for Talent, they pay a small fee for shipping and handling of their welcome package, then have a period of time to test out the site to see if they wish to continue with us. If the member does not want to be a part of the service and pay the monthly fee, then they must cancel during this trial period. Members of Search for Talent have the ability to cancel online at any time and send questions through the site directly to Customer Support. If a client prefers to speak to the Customer Support Department by phone, our toll free phone number is provided during the initial sale and on the website. By calling 1-800-710-4210, you will be directly routed through to a real person who can answer questions, provide refunds and help you with any problems you may have. There are no phone prompts or mazes to go through, and wait time typically does not exceed three to five minutes. I apologize if you had an unpleasant experience with Customer Support, but know that such behavior is against company policy and we do correct it whenever it occurs.

Search for Talent is constantly working to improve our Customer Support Department, Sales Department and our website as a whole. We post thousands of new casting calls every week for people working to break into the entertainment industry. Search for Talent has also signed up hundreds of Casting Directors and Photographers who contact our members every day with upcoming opportunities. We are consistently growing and expanding, but it's not because we're a scam it's because Search for Talent works.

Thank you

Sincerely,
Igor Reiant
CEO Search for Talent
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