Report: #1373992

Complaint Review: Secret Serums - Nationwide

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Secret Serums Sent me two products that I had not ordered. Returned them to company with a Return Receipt Request, and got it back signed by their employee. Called the company and they said they would refund half of my money. So now they had $92.65 of my money, and I have no product. I have contacted the company many times and am told sorry Corporate will not do anything more than return half of your money. This is no way to do business and people need to know about this company. Lewiston Maine
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Secret Serums I responded to a free trial offer from Secret Serums. The free trial for the first 30 days. NOT TRUE. I got a charge immediately after 15 days instead of 30 days. They also said that I could not return if thwe package was opened. I called to cancel the order and they said they coiuld not. My charge account immediately. This company is a rip off. Lewiston Massachusetts
Secret Serums c/o GLF I ordered this as it was advertised as a 15 day trial. Instead, they shipped two full bottles and when I called to return it, they said because I had opened the package, I couldn't! I Lewiston CA

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Ripoff Report is Xcentric Ventures

Submitted: Thu, May 18, 2017
Updated: Thu, May 18, 2017
Reported By: Anonymous — hawthorn woods Illinois USA

Secret Serums

Nationwide
USA

Phone: 800-474-8947
Web:
Category: Skin Care

Secret Serums Scam, rip-off, Buyer beware Lewiston Nationwide

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Do no order anything from this company! Buyer Beware.

This company tricks folks into getting a trial of their face serums, then if you don't cancel in 15 days charges your account for the full price and puts you in auto re-ship, re-bill. If you call to try to return, they tell you they can't take it back if the envelope has been open - corporate policy. When I asked for someone in corporate I was told they are not allow to give any contact information.

This report was posted on Ripoff Report on 05/18/2017 01:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/secret-serums/nationwide/secret-serums-scam-rip-off-buyer-beware-lewiston-nationwide-1373992. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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