Complaint Review: skin optics - Internet
- skin optics Internet USA
- Phone: 888-612-8019
- Web: skinoptics.com
- Category: Beauty Salons
skin optics It's a scam and the product causes sever skin reactions. Unknown Internet
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The facial cream and eye cream is a scam. Within a few days of trying the products I developed horrible rash that turned into sores and called 4 days after and tried to cancel. Firstly it took me multiple searches to find a phone number for them. The number on their web site belongs to another company that had no record of my order. Finally after multiple numbers I got thier phone number. The eye product is a seperate company and they also go under different names. I was told I will not get charged but never recieved a confirmation. A week later I called again and fnally after talking to multiple people I recieved a cancellation notice via email. I was told again that I wll not get charged. But the notice did not say anything. A day later, I saw a charge on my account and called again. After multiple futile trys talking to various people, managers, etc..they agreed to give me only 50%. They claimed they had no record of my first few calls that was way before the 14 days. They put you on a subscription and get charged. They ask for your credit card for just postage to get you to try the product and then start charging you. It doesn't matter if you call within 14 or whatever days, they claim you never called. It is the most horrible experience I have ever had with online purchases. The company is a complete fraud and their product is dangerious. I have incurred so much suffering and medical expenses to get rid of the sores that almost blinded me because of the sores around my eye. I sent them pictures and today talked to yet another manager who was trying to give me medical advice and claiming that 50% is the best they can do. I doubt that they give me any refund. I recieved two charges of 86 and 89 dollars. Eye essentials at least had the courstesy to give me full refund when I told them about the reaction. But, skin optics is a whole different story. I am sure there are many others with the same issue. The company should be investigated and thier activitiy stopped so other inocent people dont' go through what I have surfferd. PLEASE stop them.
This report was posted on Ripoff Report on 03/30/2016 12:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/skin-optics/internet/skin-optics-its-a-scam-and-the-product-causes-sever-skin-reactions-unknown-internet-1296815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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