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Report: #1271870

Complaint Review: SLEEPY'S - HICKSVILLE New York

  • Submitted:
  • Updated:
  • Reported By: LOO — CHESTNUT HILL Massachusetts USA
  • Author Confirmed What's this?
  • Why?
  • SLEEPY'S HICKSVILLE, New York USA

SLEEPY'S SALESMAN SLEEPY IS A PITIFUL COMPANY TO BUY FROM HICKSVILLE New York

*UPDATE Employee: Case #01646029

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I bought a Tempurpedic mattress from Sleepy's. I specifically asked if the mattress gave off a smell. The salesman told me that it did absolutely no such thing. At the time of the order, the salesman told me that I could get a refund if I was not pleased, no questions asked. I placed my order and the mattress was delivered.

I slept on the mattress the first night. I got up the next morning very dizzy. I stopped myself from falling by sitting on the floor. Then I noticed a rash on my face. The mattress smells so bad that I have had the windows open in my house for 6 days, and I cannot get rid of the smell. My entire house has such a smell that I have been sleeping at a friend's house.

I finally called Sleepy's and they said that they can only replace the mattress, and will not refund. Needless to say, I do not want to do business with this company and I'll probably have to bring about a lawsuit to get my refund of $2500.

This report was posted on Ripoff Report on 12/03/2015 03:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sleepys/hicksville-new-york/sleepys-salesman-sleepy-is-a-pitiful-company-to-buy-from-hicksville-new-york-1271870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Case #01646029

AUTHOR: Sleepy's Customer Care - (USA)

POSTED: Tuesday, January 12, 2016

We're sorry to hear about your previous experience with your mattress. We would love a chance to help address your concerns. Please email us at social@mattress.comwith your order #, contact information, and reference case #01646029. We look forward to hearing from you.

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