smartfax Deceptive Company Internet

Concerning SmartFax Service:

If I knew what I knew today I would NOT have signed up for their service. The monthly cost is $6.95 per month even if you do not use the service, and more if you do use the service. I called their number to cancel and the person answering the phone said that their "cancel Service Server" was down and they could not do that. I emailed the company and they stated they could not cancel the service thru email. When I login to my account there is not place to cancel the service. The way I had to cancel the service was to report my CC stolen and let the bank issue a new card. I guess my lesson on this is before signing up for a service understand how easy it is to cancel.. ie MIssing Cancel service on website... Stay away from that service. I think a new law should be put in place to keep companies from doing automatic renewals without customer approval. This would eliminate 90% of the companies that are slipping charges on your CC or Account without you wanting that service. I guess my standard practice will be to have the banks cancel my CC's each year to avoid this deceptive practice by companies that have specifically designed the process to their advantage...