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Report: #1258908

Complaint Review: Smartfax - Internet

  • Submitted:
  • Updated:
  • Reported By: Slykat12 — San Pedro California USA
  • Author Not Confirmed What's this?
  • Why?
  • Smartfax Internet USA

Smartfax Scam online fax company Internet

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I realized my computer did not have the ability to send and receive faxes so went online to try a company. I found Smartfax and signed up for their FREE no risk one month trial. After trying to send one fax I relaized it was not going to work out.

The capcha they require you to use was unreadable and they delete all your work if you get it wrong which I did 3 times. To send one fax it took over 30 minutes. My second fax failed and took just s long even though I got the Capcha correct. I knew then and there that I wanted to cancel.

I went to my welcome email from them the same DAY and clicked on a link provided by them. This first link lead to a 404-dead link. The second link that was suppossed to allow me to cancel lead to a sign in page were after signing in demanded you press the "chat button" to cancel. WELL THERE IS NO CHAT BUTTON!!!

So then I call. After being on hold a long while 5 min I get a non English speking person that asked all sorts of questions in order for me to cancel. She FOUND the acct but insisted I answer stupid questions which at the moment I was not prepared to do. So I hung up and here I am.

I wouldn't trust them.

This report was posted on Ripoff Report on 10/03/2015 11:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/smartfax/internet/smartfax-scam-online-fax-company-internet-1258908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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