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Report: #1163238

Complaint Review: Stanley warranty - Internet

  • Submitted:
  • Updated:
  • Reported By: Billy — California
  • Author Not Confirmed What's this?
  • Why?
  • Stanley warranty Internet USA

Stanley warranty StanleyWarranty.com A scam, bogus company. Almost never answer, when do - call disconnects. Don't honor the warranty Internet

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Switched to Stanley Warranty because of the lack of co-payments (although the rate was higher).

After my fridge broke, it took forever to get through to them. Eventually I did, and they actually sent a technician who said he needed to get an approval from the company to replace a broken part (thermostat). After about a week of me trying to get to them, I finally got a hold of a phone operator who did me "a favor" and talked to the administrator. (Previously they transferred my call somewhere - probably to that administrator - and the call got ALWAYS disconnected). So the operator said that the administrator said that they will not be honoring the warranty since it was a pre-existing condition. I guess they spoke with my fridge manufacturer (Whirlpool) and he told them that now they ship fridges with pre-broken thermostats.

Beware of these thieves.

This report was posted on Ripoff Report on 07/18/2014 04:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stanley-warranty/internet/stanley-warranty-stanleywarrantycom-a-scam-bogus-company-almost-never-answer-when-do-1163238. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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