Ripoff Report Needs Your Help!
Report: #1287353

Complaint Review: Straighttalk wireless - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Myrna — Blythewood South Carolina USA
  • Author Not Confirmed What's this?
  • Why?
  • Straighttalk wireless 9700 NW 112th Ave Miami, Florida USA

Straighttalk wireless They missrepresent their service plans Miami Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Straighttalk sells a choice of several plans; 4 G for $40.00 for 60 days, 5 G for $50.00 for 60 days or 7 G for $75.00 for 60 days. They say that they cut back to 2 G if you drop below 3 G before the 60 day period is up.  Here is what keeps happening to me, no matter what plan I buy I get cut off at 30 days.  I check my balance faithfully, find that I still have over 3 G but without warning - 30 days on the dot I get shut off.  When I go to a hot spot or the library and get online and purchase a new plan and forfeit my unused data, I'm good to go for another 30 days. It doesn't matter how much data I purchase. I purchased the maximum this last time, thinking surely I would have enough to carry me through the 60 days, but no, with 4 and a half G still left, I was cut off at thirty days.  I have called customer support numerous times, this morning I was on the phone for over an hour with tech support, he could find no reason for it, saying that I still had plenty of data and there were no warnings. I know the reason. Straighttalk are theives. They are missrepresenting their plans as being for 60 days but only allowing 30 days. They also claim that if you have any remaining data at the end of the 60 days it will go into reserve for you, unless you renew before the 60 days are up and have it added emmediately, then you forfeit the remaing data. But, that is the only way I can keep my service going, see their scam? I don't have a lot of choices for internet out here, but I am sure trying to find another service that works here.

This report was posted on Ripoff Report on 02/12/2016 09:03 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now