Surepoint Lending, First Residential Mortgage COMPLETE SCAM, DONT FALL FOR IT Louisville Kentucky

Mary,
I apologize that the loan you applied for did not work out. As I'm sure you know, this is a very tough market right now and lending guidelines have become much more strict. The reason we underwrite loans and verify property value with an appraisal is so that customers are NOT scammed. There are many people these days that obtained a loan with an inflated appraisal, now owing more than their home is worth.

Part of the loan process and terms of application, which are agreed to by you upon initial inquiry, are to verify the borrowers income, credit and collateral (your property value). All of that has to be taken into consideration when we approve your loan. We can initally approve you, but those things must be verified for final approval.

The apprasier can not tell you the value of your home during the inspection. The appraiser takes a number of things into account, and also has to pull comparable sales in your area before determining the value. Any value he would quote you while at your home would not be accurate and simply a guess.

I'm not sure who you have tried to contact, but all customer issues come to me, and I havent received any calls or messages from you or from anyone with a similar situation. We have won the Better Business Bureau Torch Award for Marketplace Ethics four years in a row, and receive over 100,000 applications a year. As you can see, we receive a relatively low number of complaints, but take them all very seriously.

I know it can be frustrating when a loan approval doesn't go through, and for that I apologize. If you would still like to contact us, feel free to call the number below.

Customer Care
866-249-9385

Mary,
I apologize that the loan you applied for did not work out. As I'm sure you know, this is a very tough market right now and lending guidelines have become much more strict. The reason we underwrite loans and verify property value with an appraisal is so that customers are NOT scammed. There are many people these days that obtained a loan with an inflated appraisal, now owing more than their home is worth.

Part of the loan process and terms of application, which are agreed to by you upon initial inquiry, are to verify the borrowers income, credit and collateral (your property value). All of that has to be taken into consideration when we approve your loan. We can initally approve you, but those things must be verified for final approval.

The apprasier can not tell you the value of your home during the inspection. The appraiser takes a number of things into account, and also has to pull comparable sales in your area before determining the value. Any value he would quote you while at your home would not be accurate and simply a guess.

I'm not sure who you have tried to contact, but all customer issues come to me, and I havent received any calls or messages from you or from anyone with a similar situation. We have won the Better Business Bureau Torch Award for Marketplace Ethics four years in a row, and receive over 100,000 applications a year. As you can see, we receive a relatively low number of complaints, but take them all very seriously.

I know it can be frustrating when a loan approval doesn't go through, and for that I apologize. If you would still like to contact us, feel free to call the number below.

Customer Care
866-249-9385