Complaint Review: Survival Life - Internet
- Survival Life Internet USA
- Phone:
- Web: Survivalife.com
- Category: Credit Card Fraud
Survival Life Ordered and paid for a knife that never came. I was billed for another service without my knowledge or consent. Some where in Texas Internet Texas
*UPDATE Employee: Hello James
I ordered a knife from this company and never recieved it but was charged for it. next I noticed that they charged my card for some thing else without authorization or my consent. Called company and talked to person that couldnt even tell me why this charge was on my bank statement.
This report was posted on Ripoff Report on 05/04/2016 08:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/survival-life/internet/survival-life-ordered-and-paid-for-a-knife-that-never-came-i-was-billed-for-another-ser-1303563. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Hello James
AUTHOR: Brittany - (USA)
SUBMITTED: Wednesday, May 04, 2016
I am so sorry that you have not received your knife purchase and that you were charged for our monthly membership. We do give our customers a trial to our membership when they order certain items from us and if the trial is not canceled after the 14 day period the membership does charge your account. We do inform our customers of any membership trials on their account when they make the purchase but I do apologize that you were charged unknowingly. If you could reach out to me at support@survivallife.com using the subject ATTN Brittany I would like to ship another knife back out to you as well as refund you for the membership charge. Please be sure to let me know if there is anything else that I can assist you with at that time as well. I look forward to speaking with you and I hope you have a great day!


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