Report: #1266856

Complaint Review: Survival life - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Mon, November 09, 2015
Updated: Thu, April 14, 2016
Reported By: Faiz — sebring Florida USA

Author Not Confirmed

Why?

Survival life Internet USA

Phone:
Web:
Category: Sporting Goods

Survival life Stryker match They didn't send what they advertised, They advertised a Stryker match instead they sent a cheap lighter that requires lighter fluid. No one answers their 24 Jr. Number and they don't return calls. Austin, Texas

*UPDATE Employee: Faiz

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They advertise in Facebook a free Stryker match that will always light go $4.95 shipping fee. I got a very cheap lighter that requires fluid and it's very light, it comes in an envelope that cost 1 stamp to send. They don't answer their 24 hr call number or reply to messages

This report was posted on Ripoff Report on 11/09/2015 04:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/survival-life/internet/survival-life-stryker-match-they-didnt-send-what-they-advertised-they-advertised-a-stry-1266856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

1Consumer

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#1 UPDATE Employee

Faiz

AUTHOR: Brittany - (USA)

SUBMITTED: Thursday, April 14, 2016

POSTED: Thursday, April 14, 2016

I am so sorry that you had a hard time contacting us in regards to our Everstryke match. The match does require lighterfluid. The reason why we are unable to ship the match with lighter fluid in it is because it is against USPS rules. I do apologize for any miscommunication on our end in regards to this. If you could reach out to me at support@survivallife.com using the subject ATTN Brittany I would be happy to correct this issue for you! I look forward to speaking with you and have a great day!

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