Complaint Review: Survival Life - Internet
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- Author Confirmed
- Survival Life Internet USA
- Phone:
- Web: www.survivallife.com
- Category: Sporting-good Manufactures
Survival Life Continually charge my credit card! Texas Internet
*UPDATE Employee: Hello Jenna
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Ordered an item from Internet from this company that seemed interesting, a credit card knife only had to pay for shipping, seemed like a good deal, come to find out I can get it on Amazon for CHEAPER! Then got bombarded with emails EVERY SINGLE DAY! Long story short, when I clicked onto the website to look at a new product, I was CHARGED FOR THIS ITEM because they already had my credit card number information!!!
Luckily I work for the bank and got the credit card number changed right away! Also need to be aware of what they call "UPSELL" which is you buy one thing and they charge you if you click on the link, customer service said I was interested and so my card was charged! Beware of this company as they tried to put the blame back on me!
This report was posted on Ripoff Report on 05/29/2016 03:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/survival-life/internet/survival-life-continually-charge-my-credit-card-texas-internet-1308425. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Hello Jenna
AUTHOR: Brittany - (USA)
SUBMITTED: Wednesday, June 01, 2016
I am so sorry for the miscommunitcation from our representatives. You did not receive the item because at this time we do not ship to Hawaii. I would like to refund you for all of the purchases that you have made with us. I know that you said that you have since changed your card number but the refund will be sent directly to your account that the money was pulled out of and not the card itself. Please send me an email at support@survivallife.com using the subject like ATTN Brittany so that I can try to correct this issue for you. Again, I am so sorry for this and please have a great day!
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