Complaint Review: Thomson Consumer Electronics - Indianapolis Indiana
- Thomson Consumer Electronics 10330 N. Meridian St. Indianapolis, Indiana U.S.A.
- Phone: 317-415-3341
- Web:
- Category: TVs & VCRs
Thomson Consumer Electronics ripoff warranty on 27 in tv Indianapolis Indiana
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Our 27 in. tv quit working after 7 months of use.After contacting thompson they provided us with the names of 2 repair shops, the closest was 110 miles away. After contacting the repair shop they advised thompson it would be cheaper to replace the tv.than to have them make the required 2 trips to repair the tv. thompson agreed and said that they would replace the tv,and assignrd a case number and said a tv would be sent out to replace it.It has now been almost a month since we reported it and still dont habve a replacement tv. every time i call,and inquire about it,i get the run around,with no one telling me the same thing, the last time i called the customer service rep. was very rude,put me on hold for 22 minutes. her english was very poor hard to understand. she said that a agent na,med slyvia would contact us by Monday or tuesday,still they havent called.
Paul
Gering, Nebraska
U.S.A.
This report was posted on Ripoff Report on 10/25/2006 01:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/thomson-consumer-electronics/indianapolis-indiana-46290/thomson-consumer-electronics-ripoff-warranty-on-27-in-tv-indianapolis-indiana-217633. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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