Complaint Review: TIME WARNER CABLE - LOS ANGELES California
- TIME WARNER CABLE TIMEWARNER.COM LOS ANGELES, California U.S.A.
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- Category: Cable TV
TIME WARNER CABLE TIME WARNER -- A THIRD WORLD COMPANY CHARGING FIRST-WORLD RATES LOS ANGELES California
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The first problem started when Time Warner took over bankrupt Adelphia cable company last Spring. Not that Adelphia was any better, it wasn't. Just that service went from worst to unbearably horrible.
Time Warner conveniently removed only certain channels that were NOT Premium channels from a non-Premium channel package line-up. When questioned about this little "faux pas", Time Warner service reps' unprofessionally, inadaquately and illogically responded by stating that it "wasn't responsible.... and they didn't and couldn't do anything". Now, once again within the last 2 months, all cable channels conveniently went off. Time Warner sent out a tech person to check all wiring, cable hook-ups, installations, noting that nothing was dysfunctional as far as any TV was concerned. This was only a temporary "quick fix" and worked for 2 weeks. As of this writing some people (who are also Time Warner customers) at the same residence, are only receiving about 40% of the channel packages they're paying for. Again, another tech person came out and this problem currently, still persists.
Time Warner operates as a SCAM cable company, fleecing customers, providing absolutely NO redeemable customer service and should not be allowed to stay in business.
Elizabeth
San Francisco, California
U.S.A.
This report was posted on Ripoff Report on 10/14/2007 01:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/time-warner-cable/los-angeles-california-90024/time-warner-cable-time-warner-a-third-world-company-charging-first-world-rates-los-ange-278675. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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