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Report: #832457

Complaint Review: Time Warner Cable - Los Angeles California

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  • Updated:
  • Reported By: Natasha — Los Angeles California United States of America
  • Author Not Confirmed What's this?
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  • Time Warner Cable 4312 Eagle Rock Blvd. Los Angeles, California United States of America

Time Warner Cable Never Got Rebate I was promised!! Los Angeles, California

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In the first half of 2011 I  switched my internet over to Time Warner cable and was promised a $50.00 gift card.I filled out forms and sent a copy of my phone bill plus went online to fill out a form.

That was over 8 months ago.  Still no gift card.

After a few months I called the salesman who had come to my house. He said he would take care of it..A few months later I called him again and he said to send him an email and he would walk it over to the proper department..Still nothing.

Once again I called and sent him an email.Still nothing. I called TWC and they told me I have to be in good standing for 90 days, which I was. Then they said to go online  and check status.. I tried and no  record found..I called the rebate department and they said they did not handle that promotion and I have to call marketing.

I could not get anymore info and still no gift card.

This report was posted on Ripoff Report on 02/01/2012 03:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/time-warner-cable/los-angeles-california-90041-3211/time-warner-cable-never-got-rebate-i-was-promised-los-angeles-california-832457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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