Time Warner Cable Got 8 or more hours? You maybe able to cancel service. Richardson Texas Nationwide

We started with a package deal for internet, tv and phone, at a reasonable rate.  The promotions started expiring and the bill started going up.  We kept calling customer service to get the newer promotions to keep the services affordable.  At the end of it, the bill had doubled and a nominal discount ($20) was all that was offered.  In order to keep our current phone number we requested that services be cut down to the basic, minimum services offered for one month (while we searched for an alternet company).  

Customer Service would not comply and kept trying to upsell us or would simply hang up when we refused their "offers".  The first call lasted about an hour, the second call 2.5 hours, the third call 1.5 hours, the fourth call 48 minutes, the fifth call 45 minutes, the sixth call about 15 minutes.  Regardless of the fact that the equipment has been returned to their facillty (get a receipt, I did) and we have another service provider, they are continuing to bill us at the doubled rate!  This issue is ongoing.  With all the time I have spent on the phone, they should be paying me.