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Report: #1085198

Complaint Review: Time Warner Cable - New York

  • Submitted:
  • Updated:
  • Reported By: bumpette — Newark Valley New York
  • Author Not Confirmed What's this?
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  • Time Warner Cable New York USA

Time Warner Cable TWC Gift Card Promotions --don't fall for it New York

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I switched to Time Warner after having Dish Network for 13 years.  Not only did I switch my cable, but my phone lines and internet for the $99 monthly bundle due to the promotion offered to me.  I was to receive $150 Best Buy gift card after continuing service for 90 days.  This was back in December.  It's no September, 9 months later and still no gift card.  I have called many time, always get transferred to their gift Card distribution center.  Each time, I am told i will receive it within two weeks.  Time Warner also convinced me to renew my 2 year contract with Verizon Wirelss on my cell phone plan for an additional $200 visa card.  

Guess what?  No Visa card received either and now I am stuck with a new Verizon contract which I had avoided for years.  I was doing a month to month contract and purchasing phones outright instead of the free upgrades offered by Verizon so that I am free to switch carriers if wanted at any time.   Now, my monthly bill with Time Warner has never been $99.  Try $182 at the beginning.  Each month it increases $1 to $2 so I am currently at $206 per month.  Yes, I am still a customer because I do not wish to terminate my service until I get the $350 gift cards owed and promised to me.  Never again will I use Time Warner and I have made sure my family, friends and clients are aware of it.

This report was posted on Ripoff Report on 09/17/2013 10:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/time-warner-cable/new-york/time-warner-cable-twc-gift-card-promotions-dont-fall-for-it-new-york-1085198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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