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Report: #1066537

Complaint Review: Time Warner Cable - www.timewarnercable.com Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Neen — Columbia South Carolina
  • Author Confirmed What's this?
  • Why?
  • Time Warner Cable www.timewarnercable.com www.timewarnercable.com, Select State/Province USA

Time Warner Cable BEST BUY GIFT CARD IS A SCAM timewarnercable.com timewarnercable

*Consumer Comment: not so fast...

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Returned to TWC with promise of a Best Buy gift card.  After 8.5 months 5-6 phone calls and 3 chat sessions still no card and redemption center does not have my name as a recipient.  Just a scam.  Do not fall for the rewards program unless you get it in writing within a day or two of making the switch.  They will ask you if you received a post card with the redemption # on it, but they never tell you that you are supposed to receive a post card with a redemption number.  The first I heard about it was when I inquired why I still had not received it.  Now 8.5 months later they tell me I had to register the redemption number within 30 days of switching to TWC.  No more phone calls to them.  I will never speak to them again unless it is a technical issue. 

This report was posted on Ripoff Report on 07/12/2013 01:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/time-warner-cable/wwwtimewarnercablecom-select-stateprovince/time-warner-cable-best-buy-gift-card-is-a-scam-timewarnercablecom-timewarnercable-1066537. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

not so fast...

AUTHOR: Ty Son - ()

POSTED: Saturday, August 17, 2013

Good evening,

I understand your frustration as I went through a similar situation. However it is not a scam, not only did I get my $150 best buy card, I got a $200 one as well for upgrading to signature home. it took a while and a lot of phone calls but it isn't a scam, did you register for your card with your redemption code?

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