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Report: #1200335

Complaint Review: Trulia - San Francisco California

  • Submitted:
  • Updated:
  • Reported By: Lin, Wei — Short Hills New Jersey
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  • Trulia San Francisco, California USA

Trulia Unauthorized Charges on my credit card account San Francisco California

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I AM A REAL ESTATE AGENT IN LIVINGSTON NEW JERSEY,  IN 2013 A SALES PERSON FROM TRULIA TALKED ME INTO A YEAR CONTRACT WITH TRULIA REAL ESTATE WEBSITE FEATURED LISTING SERVICE AND ONE YEAR PRICE WAS  $499, AND LAST YEAR NOVEMBER I NOTICED MY CREDIT CARD STATEMENT START TO SHOW A MONTLY CHARGE OF $85.59 FROM TRULIA,  SO I CALLED CUSTOMER SERVICE AND ASK THEM WHY THEY ARE CHARGING THIS AMOUNT FROM MY CREDIT CARD, BECAUSE I NEVER CALL FOR THIS CONTINUTED SERVICE, THEY TOLD ME ONCE I STARTED TO USE THEIR SERVICE, AT END OF THE CONTRACT, THEY SHALL AUTOMATICALLY START A MONTHLY CHARGE TO MY CREDIT CARD ACCOUNT  WITH DOUBLE THE AMOUNT FROM LAST CONTRACT,   I CAN'T BELEIVE WHAT THEY SAY,  I TOLD THEM THIS IS A RIP OFF AND THEY SHOULD  STOP TAKING MONEY FROM MY CREDIT CARD,  BECAUSE  I DON'T LIKE THIS RIP OFF SERVICE  PLAN WITH MONTHLY CHARGES,  

IF I NEED A YEAR CONTRACT AT LATER TIME I WILL CALL THEM BACK, JUST  DON'T DO THE UNAUTHORIZED CHARGE ON MY CREDIT CARD ACCOUNT ANYMORE, BUT THE VERY NEXT MONTH I NOTICED ON MY CREDIT CARD STATEMENT,  THEY CHARGED THE SAME AMOUNT AGAIN,  SO  I CALLED CUSTOMBER SERVICE BACK,  THE NORMAL WAITING TIME TO TALK TO THE SERVICE REP WAS AROUND A HOUR, BUT THIS TIME I HAVE TO WAIT FOR THE NEXT AVAILABLE CUSTOMER SERVICE REP. FROM 4:30 PM TO 6:30PM , I CAN'T BELEIVE WHAT THEY DID,   THIS IS TWO HOURS WAITING FOR JUST TRY TO TALK TO THE LIVE PERSON,   I AM SO UPSET WITH THIS COMPANY, FINALLY I TALKED TO A LADY, SHE TOLD ME SHE WILL MAKE SURE I WILL NOT GET ANOTHER CHARGE IN MY NEXT STATEMENT,  BUT I DON'T BELEIVE THIS COMPANY ANYMORE, THIS TIME I ALSO CALLED MY CREDIT CARD COMPANY AND LET THEM KNOW THE  RIPOFF SITUATION,  AND ASK THEM TO STOP PAY  ANY  UNAUTHORIZED CHARGES TO THIS COMPANY FROM MY CREDIT ACCOUNT.

This report was posted on Ripoff Report on 01/08/2015 06:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/trulia/san-francisco-california/trulia-unauthorized-charges-on-my-credit-card-account-san-francisco-california-1200335. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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