Unclaimed Freight Unclaimed Freight, East Brunswick NJ Still waiting for my order from Sep 2015 East Brunswick New Jersey

I am still waiting for a replacement for my order from September 2015.

I had a defective table, called the store to replace, they said its not in stock and that it will be ordered and they will call me to let me know if its instore.

Never got the call. I called them back and they gave me a date, I called the store, the store representative confirmed that the table is in their store and to come and pick it up. Went to the store , furniture is not in store. The lady says the same line order is not in stock, will order and I should call them to check.

Did the same , on the phone they say its in stock and then when I go to pick it up , its not there. Has happened to me 5 times. made 5 trips

I am not sure what kind of store they run. Coudnt fix a simple order.

Will never buy from them. A neighbor had a similiar story of bad customer service. In fact when I was in the store a customer was ripping apart the store clerk, with expletives. He was so frustrated with his order.

Will never buy from them.

Still waiting 8 months and 5 trips to the store later, They can keep the table, but dont make me drive to the store only to say its not available.