Unclaimed Freight Lied about warrenty! Fort Worth Texas

Unclaimed Freight has been in business for 34 years, and has been a member or the Better Business Bureau for over 20 years, and has no unresolved complaints. Unclaimed Freight responds to all customer complaints promptly, and rectifies all legitimate complaints.

Everything Unclaimed Freight sells is brand new and carries the full manufacturer's warranty.

Lane warranties are detailed in the hang tag material attached to the item in plain site. Warranty information can be read by the customer prior to making a purchase.

Lane provides a lifetime warranty on the reclining mechanism. It is possible that this customer is confused about what part of the warranty covered the cushions.

Unclaimed Freight does not warranty any product we sell; all warranties are provided by the manufacturer. We do every thing we can to assist customers in obtaining warranty work and coverage.

From June 2008 to June 2009, Unclaimed Freight has sold approximately 650 Lane recliners and motion upholstery items, and there have been no unresolved issues with Lane products in that period or in any previous period.

For this particular complaint, Unclaimed Freight has no record of any complaint concerning Lane cushions, 10 year warranties and lying salespeople. No date of sale, model number, or salesperson name has been provided.