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Report: #375601

Complaint Review: United Payment Services - Westlake Village California

  • Submitted:
  • Updated:
  • Reported By: Oradell New Jersey
  • Author Confirmed What's this?
  • Why?
  • United Payment Services 31186 La Baya Drive Suite 100 Westlake Village, California U.S.A.

United Payment Services Westlake Village California RipOff Company Holds Money while making you jump like a poodle through hoops Westlake Village California

*UPDATE Employee: False Statements

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I do not rip off customers. To my dismay, United Payment Services challanges almost all of my orders through them. They make me provide invoices and delivery confirmations. Thats fine and good business practice on a sample of processing but not all. Once you provide them that info, they ask for more affidavits to release your money. It has been 3 months they have held my +$3,000.00 and even after sending all info they have requested. They will never send anything in writing requesting info because they can continue to lie over the phone. I am now forced to wait the six months they claim they can hold my money. They will not do any investigating themselves leaving it all up to the biz owner. Do not use United Payment Services for any cc processing, you will wait 6 months to get your money.

Odorscience - Greg
Oradell, New Jersey
U.S.A.

This report was posted on Ripoff Report on 09/24/2008 06:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/united-payment-services/westlake-village-california-91362/united-payment-services-westlake-village-california-ripoff-company-holds-money-while-makin-375601. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

False Statements

AUTHOR: Scott - (U.S.A.)

POSTED: Wednesday, December 24, 2008

We have thousands of customers who receive their monies in 24-48 hours. i am sorry that in your case risk management found it necessary to hold your funds. The only reason they would do this is for fraudulent activity or not fulfilling your end of the deal with your customer.

Less than 1% of our over 10,000 merchants have any problems or dealings with our risk management department

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