Complaint Review: US Airways - Internet
- US Airways Internet United States of America
- Phone:
- Web: www.usairways.com
- Category: Airline Companies
US Airways US AIR Baggage broken in to, US Airways didn't care! Internet
*Consumer Comment: Not believeable..
*Consumer Suggestion: iPods in check in luggage ???
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I was flying to my next duty station. Because it happened so quickly, and no funds I had to make the travel plans myself. I flew IAD-CLT-PNS on US Airways. At IAD-CLT my luggage was broken in to. Not sure by who. They took both of my IPODS and some of my uniform items. I was bored out of my mind the first months at Pensacola, until I got another IPOD.
This report was posted on Ripoff Report on 10/26/2010 06:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/us-airways/internet/us-airways-us-air-baggage-broken-in-to-us-airways-didnt-care-internet-655570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Not believeable..
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Saturday, October 30, 2010
First of all you put not only 1 but 2 iPods in your checked baggage. Why did you put them in your checked bags? Did you not have any worries about being "bored out of your mind" on the plane.
How do you know it happened on the Dullas-Charlotte leg? And if you know that why didn't you notify them in Charlotte? If you didn't have time why didn't you at least notify them when you arrived in Pensacola? How come it took you an entire 7 days to contact them, and even then it was only by E-mail?
I also wonder why you appear more concerned about the iPods and not the "uniform items" that were taken. Because depending on what they were, could people use that to try and impersonate someone in the military? I hope you at least notified the proper authorities about the theft.
#1 Consumer Suggestion
iPods in check in luggage ???
AUTHOR: Steve - (USA)
SUBMITTED: Saturday, October 30, 2010
Honestly, it sounds strange to me that your iPods were not in the carry-on but in your checked in luggage. And not only 1 iPod but 2 iPods (!).
If that was true probably a screener saw them on the x-ray machine and decided to have "a closer look". Probably when he started to play with them in order to find out if they were explosive devices he fell in love with them and had to confiscate them. i would never leave any valuables in checked luggage and if it is something that really does not fit into my carry on usually I wrapp the suitcase several times with brown tape so that I can see immediately if someone cut it to open the suitcase.
I am not a big fan of US Airways but they are cheap that's why they are still in business... if you are cheap enough (and now they are even cheaper than Southwest Airlines) you can do almost anything with a customer and he will still come back.
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