Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #400188

Complaint Review: Verizon - St Petersburg Florida

  • Submitted:
  • Updated:
  • Reported By: milan Indiana
  • Author Confirmed What's this?
  • Why?
  • Verizon Po Box 11328 St Petersburg, Florida U.S.A.

Verizon - Verizon Residential Phone Service thirdparty billing scam, verizon bills unapproved unordered services on behalf of OAN Services, i don't approve 3rd party billing St Petersburg Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

i have verizon residential phone service, verizon will bill for 3rd party entities whether the charges are valid or made up, without approval of the customer, i have flat rate service so when my bill jumps $15 i notice, this has happened several times, i call customer service and they say the charges come from OAN services and they can not remove the charges for the sevices, not ordered by me, from your bill and say they will continue to bill my account for any third party entity that submits them a bill, then they give me the number to contact OAN services, OAN says they are 3rd party billing company that bills for other companies, All the companies provide some sort of premium service for phone options you already have in your plan, the latest one charged to my account is a company called Premium Voicemail. My verizon package includes voicemail for free. The first time i spoke with OAN they were quick to cancel the so called service and my verizon account was corrected over the next several months, Then Last month it happens again, This time they argued the service was ordered over the internet, i asked for their fraud department and they got very defensive and abusive. and said they were not connected to Premium Voicemail co. except in billing for them, so i asked for Premium Voicmail contact info and they said they did not have that info, so i asked for the federal id numbers of premium voice and oan, so i could verify the company(OAN) was legitimate. they said they could not access that info, they would not give me any legal contact info and when i said i would name them in the lawsuit they said the account would be canceled and funds returned,

Just got my new bill and it still shows the last month charges and new charges for this month, Verizon also refuses to give me any legal business information on these companies, i say 3rd party billing is not approved on my account and they say tough luck, they say anyone who wants, can bill anyone with a verizon account, thru verizon, any charges they want, real or not, and verizon will not even verify the charges ar actual, the customer has to contact the billing company to dispute and then they give you the oan number for the runaround.

i believe a lawsuit should be brought against verizon,oan, and any other entity involve in this process.

Dave
milan, Indiana
U.S.A.

This report was posted on Ripoff Report on 12/11/2008 07:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon/st-petersburg-florida-33733/verizon-verizon-residential-phone-service-thirdparty-billing-scam-verizon-bills-unappro-400188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now