Complaint Review: Verizon - Tampa Florida
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- Verizon 14025 Riveredge Drive Tampa, Florida U.S.A.
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Verizon accidentally deleted my DSL account Tampa Florida
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The Verizon DSL tech support center informed me tonight that my DSL account, as well as many other DSL accounts, were accidentally deleted by Verizon in the beginning of July.
I had thought for the past month that it was because I was slammed by Concordia Communications. But tonight the truth came out from their call center in India. My account was deleted. No wonder when I called Verizon several times in July they said they had no record of my account!
I had been told in July my service would be restored by August 1st. Now the story is that it will be restored by August 18th. How many other customers did they delete? Worse yet, Verizon didn't notify us about the problem or when it would be fixed! And it took their tech support staff in India for us to get an honest answer.
Kevin
Silver Spring, Maryland
U.S.A.
This report was posted on Ripoff Report on 08/06/2008 04:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon/tampa-florida-33637/verizon-accidentally-deleted-my-dsl-account-tampa-florida-360055. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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