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Report: #1076393

Complaint Review: virgin mobile - http://www.virginmobileusa.com/?cid=ppc_ybn_p_Bran Select State/Province

  • Submitted:
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  • Reported By: heshok123 — manassas Virginia
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  • Why?
  • virgin mobile http://www.virginmobileusa.com/?cid=ppc_ybn_p_Bran, Select State/Province USA

virgin mobile fraudulent charges http://www.virginmobileusa.com/?cid=ppc_ybn_p_Bran virginia

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I was charged #37.20 on July 21 b/c they wanted to change my phone when I got a new phone. I did not even get this plan b/c I wanted the pay-as-you-go plan that I already had.  They finally agreed , but then they charged me anyway.  They said they would refund my money within 10-14 days.  When I called on Aug 16, they said I had made 19 calls on that plan.  Then I was told 22 calls.  They refuse to refund my money b/c I used the phone with the plan on it.  Actually, I never used that plan.  Now they say they will add it to my balance, which is a total waste of money b/c I only use the phone a few times a month or for emergencies.  And I have never made 19 or 22 calls in one day.  If I go my bank and stop payment, they will cancel my phone.  So, they have ripped me off of almost $40.  Never ues this company.

This report was posted on Ripoff Report on 08/16/2013 09:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/virgin-mobile/httpwwwvirginmobileusacomcidppcybnpbran-select-stateprovince/virgin-mobile-fraudulent-charges-httpwwwvirginmobileusacomcidppcybnpbran-virgi-1076393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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