Virgin mobile $70.00 credit from virgin mobile not honored internet nationwide

I purchased a smartphone from the virgin mobile online store to recieve a $70.00 credit they were offering.  You had to purchase the phone online and activate it online, you were to recieve the credit on your bill within 30 days. I tried to purchase the phone on line and at the end of the purchase it would not complete the order after putting in my payment method information in twice, I called them because I was affraid I would be charged twice .  I explained to them that the website was not working properly.  I was told they would take the order and I would still get the $70.00 credit.

After 30 days I did not get the credit and called to see why.  They told me I did not purchase the phone on line and I did not qualify for the credit.  I argued with them and was turned over to someone who said they would check their records. Long story short.  I called them back 4 times over a 3 week period.  I told them I had my bank statement showing who I paid for the phone, I have the shipping box with the order #, fed ex info.  What more do they need. I argued over and over again telling them I did order online.  Finally after the 5th call they said because I called them and ordered it through one of the rep's.  I was disqualified.  I expalined the webiste was not working and was told I would still get the credit.

After 20 minutes of arguing they agreed to give me 1/2 of the credit as a compensation for all the trouble. When my credit is used up I will be buying yet another phone and changing carries.  Will not do business with liers..