Report: #1458727

Complaint Review: VitalCheck - Irvine CA

  • Submitted:
  • Updated:
  • Reported By: Rickkee — Orlando FL United States
  • VitalCheck 2112 Business Center Drive Suite 150 Irvine, CA United States

VitalCheck Lexus/Nexus Did not disclose shipping/handling fee up front - Misleading business practice designed to trick you. Irvine CA

*Author of original report: Issue resolved by contacting them on Facebook

*Author of original report: Updated information

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They lead you through the website, and quote the price ($17.50) four times.  Then, after you are wore out doing all the work for them, tacked on a $21 Express Shipping fee.   You don't notice the final amount, because you already verified it 4 times before they sock it to you.  Yes, it is on the next to last page, but with all the confusing information, and the fact you accepted the quoted price of $17.50 four times, a person with reasonable intelligence would not normally notice they slipped in the outrageous shipping fee at the end.  I have screenshots of the process, but cannot find a way to post them here for you.   * I WISH I CHECKED OUT RIP-OFF REPORTS FIRST *  Because they have Ripped me a new botwhole.  Crooked B-tards hiding behind Lexus/Nexus team of lawyers.  Contact the state directly for your certificate and avoid these internet pirates.


There is no contact info for the company, other than to fill up a form.


This report was posted on Ripoff Report on 08/29/2018 02:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vitalcheck/irvine-ca-92614/vitalcheck-lexusnexus-did-not-disclose-shippinghandling-fee-up-front-misleading-busin-1458727. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

Issue resolved by contacting them on Facebook

AUTHOR: Rickkee - (United States)

POSTED: Wednesday, August 29, 2018

I received an immediate reply on their Facebook page from private messenger, and I received confirmation the order was cancelled the following morning.    Thank you.

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#1 Author of original report

Updated information

AUTHOR: Rickkee - (United States)

POSTED: Wednesday, August 29, 2018

Post something on their Facebook page if you want a fast reply!
I was on hold for 20 minutes, and their third party reputation screeners asked for a PM within minutes....  facebook.com/VitalChek/ VitalChek Network, a LexisNexis Company
(866) 203-2777
P O Box 1703
Brentwood, TN 37024-1703






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