Complaint Review: VIVIDSEATS.COM - Internet
- VIVIDSEATS.COM Internet USA
- Phone:
- Web: VIVIDSEATS.COM
- Category: Sports Facilities
VIVIDSEATS.COM ANOTHER BAIT AND SWITCH CHICAGO Internet
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On 2/21/2015, I purchased 2 tickets to NY Yankees pre-season in Box H Row BB. I received these tickets for seat 1 and 2.
Today, March 12th, I receive an urgent phone call from Vividseats. After 20 minutes or so of holding time, I am told the seller has sent me the wrong tickets. Ok. What is wrong with these tickets? I am told that they did not promise the seats 1 and 2. Ok. Where are my new seats going to be located? Oh, we don't know. We don't know the set up of the box, but I was promised two seats together. Hmm. So, I finally after calling around and internet surfing (and I want to add here that Steinbrenner box office personnel was completely obnoxious with trying to find out anything and would not tell me anything PS should all be fired!!!) I found that there are only six seats in the box. So back to Vividseats I go....again...on hold for at least 20 minutes. And they still want me to send seller back his tickets and they will e-mail me my tickets two days before event. They "promise me" that tickets will be in same box. Ok, so why am I sending these tickets back? So their "more important" guests can be sitting together (seats are 3 and 3). And I am sitting in the last row, so where am I really going to be.
So after another interminable hold while they called the seller, I was told....your tickets(that I purchased and paid for 3 weeks ago) are null and void. Bye bye!
Thank you Visa!
Do not use them. Please be advised!
This report was posted on Ripoff Report on 03/12/2015 04:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vividseatscom/internet/vividseatscom-another-bait-and-switch-chicago-internet-1215355. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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