Complaint Review: Vividseats.com - Internet
- Vividseats.com Internet USA
- Phone:
- Web: www.vividseats.com
- Category: Festivals & Event Services
Vividseats.com outrageous and hidden service fees Internet
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I purchased 2 tickets to Tim McGraw concert for Aug. 2, 2015 at DTE in Clarkson, MI.
I picked seats that were priced at $161 as I did not want to spend over $350 including taxes and any small fees.
I selected the 2 tickets and then I had to click a box that said I agree that the face value of the tickets (no mention of a service fee) could be more than the value of the tickets. I wasn't sure what this meant but thought it must mean they could
possibly cost less somewhere else which I clicked Agree as I wanted to be sure I got them. I figured I would find out later if I did a search on another website if the price was more or not.
I had to click Agree or I would not have been able to purchase the tickets. I also had no choice but to choose Email Deliver even though I wanted them mailed to me.
So after clicking agree I see my receipt that I was charged $409.37!! for 2 tickets that only totaled $322.00. It said After I
agree and it was already charged to my credit card; that there is an $87.37 Service Fee! (for what?) and also $6.95 charge
for email delivery which was my only choice and I have to provide the paper and ink!! I could see if they had to actually
mail them and what is the $87.37 fee? There was no page that said what the total would be, no page that showed the service fee and total Before you hit submit not even a submit button just a box where you have to click "i agree" well
I did not agree to paying a $87.37 service fee and I am having some legal advise to see if this is legal or not. This is trickery!!!
This report was posted on Ripoff Report on 03/06/2015 11:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vividseatscom/internet/vividseatscom-outrageous-and-hidden-service-fees-internet-1213980. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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