Report: #1211483

Complaint Review: Watch Repairs USA

  • Submitted: Tue, February 24, 2015
  • Updated: Tue, February 24, 2015
  • Reported By: William — Thornton Colorado
  • Watch Repairs USA
    100 north center avenue st.304
    Rockville center, New York

Watch Repairs USA Damaged my Vulcain Rockville center New York

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What an absolute scam!  I took my watch to a local Master Watchmaker, upon inspection he told me I would need a service and a new crystal for about $200.00, the backlog was 3 months. I choose instead to send it to Watch Repairs USA, I should note that the watch was working and keeping time.

After nearly 2 weeks I received an estimate for over 600 dollars to repair a working watch, this included $75.00 for a "Custom" fitted crystal ( the watch has a standard plastic crystal).  I refused the repair and sent nearly $30.00 to have it shipped back to me.

About a week later I got a call from the owner asking why I didn't want the repairs done, I explained that I wasn't prepared to spend that much money on the watch.  He tried to talk me into it even offering a discount.  I asked him to return the watch.

After more than a week they finally sent the watch, when it arrived the band was no longer fastened to the watch and the watch did not run at all.  They had damaged it and now I can only hope that a reputable watchmaker can fix it.

DON'T SEND YOU WATCH HERE! This business is a scam and the best you can hope for is getting robbed for the extreme postage to possibly get it back......

This report was posted on Ripoff Report on 02/24/2015 08:52 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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